Returns and Refunds Policy

Last updated: September 25, 2026

Thank you for shopping at Mishki Perú. If you are not completely satisfied with your purchase, we are here to help.

1. Return Period
   You have 30 business days from the date you receive your product to request a return or exchange. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
2. Return Conditions
   To be eligible for a return, your item must meet the following criteria:
   • Be unused and in the same condition in which you received it.
   • Retain the original packaging and attached tags.
   • Include the receipt or proof of purchase (order number or invoice).
3. Ineligible Items
   Certain types of goods are exempt from returns:
   1. Sale or clearance items (discounted prices).
   2. Gift cards.
4. Return Process
   1. Contact us: Email us at info@mishkiperu.com with your order number and the reason for the return.
   2. Ship the product: We will reply with the shipping address or instructions for dropping off the package.
   3. Inspection: Once we receive and inspect the item, we will notify you regarding the approval or rejection of your refund.
5. Refunds
   If your request is approved, we will process your refund as follows:
   • An automatic refund will be issued to your original payment method (credit card, debit card, or PayPal account) within 5 to 10 business days.
   • If the product was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return.
6. Return Shipping Costs
   • Original shipping costs are non-refundable, unless the product arrived defective or damaged due to an error on our part.
   • The customer is responsible for paying their own shipping costs to return the item, unless the return is due to a manufacturing defect.